Frequently Asked Questions
Les Questions fréquentes du Pass
Le Havre Etretat City Pass is a digital pass that you simply flash in front of a suitable terminal at the places you visit.
The duration of Le Havre Etretat City Pass is calculated automatically from the first time it is used in the museums and partner sites.
The Pass is valid for 24, 48 or 72 consecutive hours (depending on the option chosen).
For example, for a 24h Pass, if you scan it for the first time at 2pm on Friday, it will be valid until 1.59pm on Saturday.
Similarly for the 48-hour Pass, if you scan it for the first time at 2pm on Friday, it will be valid until 1.59pm on Sunday.
And so on.
There are 12 partner sites and activities included in Le Havre Etretat City Pass, as well as public transport (bus, tram and funicular).
You can visit as many tourist sites as you like during the period of validity of the Pass! There's no limit!
There is no limit to the number of visits you can make. You can visit as many partner sites as you like!
You can simply order it from the online shop and you will receive it in the form of a QR Code that you can present to enter all Le Havre Etretat City Pass sites, either by showing the PDF or by linking your Pass numbers to Le Havre Etretat City Pass mobile application that you can find on the App Store or Google Play.
Le Havre Etretat City Pass is not nominative and you are not obliged to provide an identity for each passholder at the time of ordering.
The identity of the holder of Le Havre Etretat City Pass will not be checked at the entrance to a partner site. However, the age of the holder may be asked to be verified for a Children's Pass.
Although some sites may be open all year round, Le Havre Etretat City Pass runs from 1 April 2024 to 4 November 2024 included.
Yes, some visits require prior booking, such as l'Appartement Témoin, la Maison de l'Armateur, la Vedette Baie de Seine and the Vélo-rail.
No, you can only access each site included in your Pass once.
Opening times are given for information only.
Please check the dates and opening times directly with the sites.
Beware of bank holidays and ticket office closing times!
Please also note that outdoor tourist sites may close temporarily in bad weather.
We invite you to use our calculator tool to estimate your savings.
There is a calculation to be made, as some sites are free, while others charge admission for children aged 3, 4 or 5 and over.
It may sometimes be more worthwhile to pay the public children's rate when admission is not free, rather than buying a pass.
To estimate your savings, you can consult and use our calculator tool.
In our points of sale, on our online shop, or directly on the mobile application "Pass Tourisme Le Havre Etretat" downloadable on the App Store or Google Play.
No. There are currently Adult Passes and Children's Passes (up to and including age 12).
Students, teenagers, disabled people and senior citizens often benefit from free or reduced rates at the sites included in the offer.
Contact our partners directly for more information.
No, Les chèques Vacances are not accepted for the purchase of Le Havre Etretat City Passes.
If you have any urgent questions that are not included in this F.A.Q., you can contact us by e-mail at contact@lehavre-etretat-tourisme.com